Privacy Policy

Effective Date: 27 March 2025

At Bespoke OT, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or engage with our services.

 

1. Information We Collect
We may collect personal information, including but not limited to:

  • Name, contact details, and address

  • Medical history and therapy-related information (as applicable)

  • Plan management or payment details for billing purposes

  • Any information you provide when you contact us or complete forms on our website

 

2. How We Use Your Information
We use your information to:

  • Provide and manage our occupational therapy and support coordination services

  • Respond to enquiries and communicate with you

  • Process payments and maintain accurate records

  • Comply with legal and regulatory requirements

 

3. Sharing Your Information
We do not sell or rent your personal information. We may share it with:

  • Healthcare professionals involved in your care (only with your explicit consent)

  • Third-party service providers who assist with operations (e.g., billing, IT support)

  • Authorities if required by law (we will notify you)

 

4. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.

 

5. Your Rights
You have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact us here.